Privacy Policy
Last updated: December 13, 2025
1. Introduction
Stratus Government Services LLC ("SGS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical courier and logistics services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, address)
- Organization/agency name and title
- Service inquiry details and communication history
- Billing and payment information (if applicable)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver our medical courier and logistics services
- Process transactions and send service confirmations
- Send administrative information and updates
- Improve our website and services
- Comply with legal obligations
4. HIPAA Compliance
As a medical courier service, we understand the importance of protecting Protected Health Information (PHI). Our operations comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain Business Associate Agreements (BAAs) with healthcare clients and implement appropriate administrative, physical, and technical safeguards to protect PHI during transport.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Professional advisors (attorneys, accountants)
- Government authorities when required by law
- Business partners with your consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: